Damaged or Wrong Product
If the customer receives a damaged, defective, or wrong product, they must report it within 24 to 48 hours of delivery.
Overview
Aster Schooty
Item Policy
Return & Refund Policy
Return Policy
Pickup or Self-Shipping
If return pickup is available, we will arrange pickup from the customer address. Otherwise, the customer may need to ship the product back.
Return Approval
After reviewing the return request, our team will approve or reject the request based on the product condition and policy.
Product Condition
The product must be unused, undamaged, and in its original packaging.
Refund Policy
Shipping Charges
Shipping charges are non-refundable unless the product received was damaged, defective, or incorrect.
Refund Method
Refund will be credited to the original payment method used during purchase.